Never respond when you are not calm. If you are not sure that you are calm, don’trespond. Take time to calm yourself down first.
Take a deep breath as a first step to calm yourself down.
Speak in gentle tone to reduce the tension of the situation.
Realize that you can find opportunities in negative situations. Albert Einstein said: “In the middle of every difficulty lies opportunity.”
Look at the content of what people say to you for something positivethat you can act upon to improve yourself. Don’t just reject the whole messages.
For the rest of the messages which is negative, simply ignore it.
Maintain positive view of the people. Maybe you don’t like their messages or behavior, but that doesn’t mean that you can hate them personally.
Realize that having negative feelings will just hurt you, not them. So there is no reason for you to have any negative feeling.
If you make mistakes, be open to admit it.
If you make mistakes, remember this quote by George Bernard Shaw: “A life spent making mistakes is not only more honorable, but more useful than a life spent doing nothing.”
If you can, listen to motivational audio program to feed positive thoughts into your mind.
Talk to a positive friend who can encourage you.
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